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Your Questions & Answered
Get quick answers to all your inquiries about our products, shipping, returns, and more. We’re here to make your shopping experience with LightsStory as smooth as possible!
General Information
Who is LightsStory?erlighWho is Vakkerlight?t?
Where is LightsStory based & manufactured?
Ordering and Payment
How can I place an order?
What payment methods do you accept?
Can I cancel or modify my order?
Shipping and Delivery
Where do you ship to?
How long does shipping take?
If I order multiple items, will they be shipped together?
Product Information
Is all lighting are compatible in US & Canada?
Are the products easy to install?
Do your products come with a warranty?
What materials are your products made of?
Customization and Bulk Orders
Can I request a custom design?
Do you offer discounts for bulk or trade orders?
Stay Connected with LightsStory
For any further questions not covered here, feel free to reach out to our customer support team by Email: support@lightsstory.com. We’re here to help!